Privacy Policy

Privacy Policy – Yono Games

Welcome to Yono Games. Your privacy is our top priority, and we are committed to ensuring that your personal information remains secure, confidential, and protected under all circumstances. This Privacy Policy explains in detail how we collect, use, store, and safeguard your information when you engage with our platform, whether through our website, mobile application, or any other service channel.

yono games Privacy Policy
yono games Privacy Policy

1. Purpose of This Privacy Policy

The main purpose of this Privacy Policy is to inform you — our valued player — about your rights, our responsibilities, and the measures we take to ensure the integrity and confidentiality of your data. Yono Games is a platform for skill-based games, and while you enjoy playing, we ensure that all your interactions are safe and your data is handled with care.

2. Scope of Application

This policy applies to all players, visitors, and users who interact with Yono Rummy across our digital platforms. It covers data collection, usage, storage, sharing practices, and security measures in compliance with applicable Indian laws, as well as industry best practices for online gaming platforms.

3. Information We Collect

We may collect different types of information depending on how you use our services:

  • Personal Identification Information: Full name, date of birth, gender, address, and government-issued ID for KYC verification.
  • Contact Information: Mobile number, email address, and alternate contact details to facilitate communication and support.
  • Financial Data: Bank account details, UPI IDs, transaction history, and payment records for deposits and withdrawals.
  • Technical Information: Device type, IP address, browser version, operating system, geolocation, and device identifiers.
  • Gameplay Data: Games played, session duration, win/loss history, bonus usage, and in-game behavior patterns.
  • Support Communication: Messages, chats, and support tickets for resolving queries and complaints.

4. How We Use Your Information

Your data is used solely for lawful and legitimate purposes, including:

  • Processing your registration and verifying your account.
  • Facilitating gameplay and ensuring fair play for all users.
  • Processing deposits, withdrawals, and bonus credits.
  • Providing customer support and resolving disputes.
  • Sending promotional offers, updates, and security alerts (optional).
  • Detecting, preventing, and investigating fraudulent activities.
  • Complying with applicable laws and government regulations.

5. Data Security & Protection

We use advanced security technologies including SSL encryption, firewall protection, multi-factor authentication, and intrusion detection systems to safeguard your personal and financial data. Our security team regularly updates protocols to stay ahead of evolving cyber threats.

6. Responsible Gaming Commitment

Yono Rummy is committed to promoting a safe and responsible gaming environment. We provide self-exclusion options, deposit limits, and session time reminders to encourage healthy gaming habits.

7. Anti-Fraud & Fair Play Policy

We continuously monitor gameplay to detect cheating, collusion, multiple account creation, and suspicious transactions. Any account found violating our terms will be subject to investigation and may face suspension or permanent ban.

8. Cookies & Tracking Technologies

We use cookies to improve user experience, store preferences, and analyze traffic patterns. You can disable cookies through your browser settings, but doing so may affect certain features of the platform.

9. Sharing of Information

We do not sell your personal information. However, we may share it with trusted third parties for:

  • Payment processing and financial transactions.
  • Legal and compliance purposes.
  • Customer support services.
  • Marketing and analytics, only if you have consented.

10. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter, as required by law. Once your account is closed, your data is securely deleted or anonymized.

11. Your Rights

  • Right to request a copy of your data.
  • Right to update or correct inaccuracies.
  • Right to request account deletion.
  • Right to opt-out of marketing communications.

12. Children’s Privacy

Yono Rummy is strictly for players above 18 years of age. We do not knowingly collect data from minors, and any account found to belong to a minor will be immediately terminated.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business model. Updated versions will be posted on this page, and continued use of our services constitutes your acceptance of the changes.

14. Contact Us

For questions, complaints, or requests related to this Privacy Policy, you can reach us at:

📧 Email: support@uonoplaygames.com
📞 WhatsApp: +91 99999 99999

By using Yono Games, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your trust is important to us, and we strive to maintain transparency in every aspect of your interaction with our platform.